I've had horrible luck with externals that stay connected to (as in detected by) my computers. I'd like one to back up my desktop.

I'm currently trying to use a 4 TB Seagate FreeAgent Desk external drive to back up my Windows 8 PC (Dell XPS 8700 Special Ed, 3 TB drive). I have not updated to 8.1, but I guess I should do so soon. After I get a decent backup and system recovery DVD.

I am looking for one of two things:

- any solution for my computer that might fix this. I talked to the Seagate people but my warranty is out. I highly doubt there is a solution here because Seagate wanted me to replace my drive.

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- recommendations for a reliable backup drive that works with windows 8 and 8.1. My dad pretty much worships Seagate. I'm not too pleased, probably because this drive has never worked for me (but I was using it with a shitty laptop that I thought was the cause of all my problems).

Thanks.

ETA: please feel free to share to whitenoise/hackerspace