We had a tree fall on Wednesday and it brought down our cable and power lines. TWC scheduled us for 11a-12p today. We left breakfast early with friends to make it home. They never arrived. Called and they had changed the appt. to 2-4p with no phone call. The rep said dispatch usually calls but for some reason it looks like they didn't. That is very comforting. We have plans this afternoon that have to be changed now.