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A troubling scene at Goodwill

After the fleamarket I went to Goodwill. I bought nothing. Anyways I was walking and heard "I hate you" followed by "please don't say that" then "I hate you" was repeated. I turned around (after the first "I hate you") and it was a little girl in the shopping kart about 3 years old, the woman early/mid50s (I assume the grandmother). Should I have informed the manager? Hating someone is so serious, yet it was said calmly by her. Hearing a child say it is heartbreaking. Yet the woman's response was this sorrowful plea. Thoughts?


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