So I work as the business development manager for the liquor and wines department of a distributor here on island. That essentially means that I am in charge of overseeing the market, learning where we need to place more product, putting on events/promos/drink specials, growing the business, blah blah blah. I'm also supposed to help oversee the sales team and make sure they're doing what they're supposed to be doing — visiting all our accounts, taking inventory, placing orders, delivering product, etc. My position is a very time consuming one, as is the sales rep position.
Well, a couple weeks ago my boss told me that one of our sales reps is really doing a bad job working on a lot of our big important accounts, and that she wanted me to take over. As in, I am supposed to be the sales rep for these accounts. This is not my job and they are not planning on increasing my salary, not to mention I absolutely do not want to be a sales rep, so I had misgivings — but she brushed them off when I tried to talk to her about it and just continued. Today she tried to finalize plans. I sat in my office and almost cried. I love my job as is, and I would HATE the changes that would take place. They were assigning me 35 accounts which would take up all my time and leave me with little room to do my actual job. So I went back in her office and tried to talk to her again, letting her know that I have the same end goals as her and if she really wanted me to do this then I would, but I don't think it's the best way to achieve what we need and that I won't be nearly as effective at my position. She got really kind of inappropriately frustrated, which pissed me off, but I stayed calm and just tried to be nice.
Luckily our big boss overheard us talking and asked us to come into his office. This is great because it means I didn't have to go over her head in a way that would piss her off more. He listened to both of us, and he told me that while it had been his idea to give me those accounts, he hears me and understands my concerns, that he is glad I came to him because this means that we are going to avoid re-structuring the whole company, and is basically giving me the chance to fix the issues on our key accounts without having to resort to being the sales rep for them. This is added work and pressure for me: I need to get our shitty sales rep back in gear, and I need to make sure that we provide the best service possible to the bars/restaurants. In other words, I need to do my job that they hired me for, and I am SO RELIEVED. It's going to be hard, but I love this job so much and it's gonna be an excellent challenge. I'm kind of freaked out because it's hard to say no to a boss and challenge what they think is right, but I stood up for myself and I'm really glad I did.
I've never done anything like this before. Especially in America, I think we put so much pressure on ourselves at work, because in this economy it's basically necessary if you want to keep your job. Never say no, never take a sick day or vacation, live to work, etc. It was hard and scary to create a boundary like this, but I did it. I'm still kind of freaked out, but I think it was the right thing to do. Yay :)