[Bumped for the evening crowd] Technology: can't live with it, can't live without it. I've been doing IT support for over five (5) years, and I've seen all sorts of things (and things I wish I could unsee).

Let's get a few things out of the way:

  1. Yes, we actually ask "Have you turned it off and on again?"
  2. I'm fluent in LOLCAT / memespeak
  3. I do know what "PC Load Letter" means
  4. I do actually know what "the cloud" is

Bring forth your questions, comments, and brilliant remarks!