I am very sorry about your books. I did not know that they were yours, I thought someone had left them here overnight. I am sorry that it took you three weeks to reserve them and that me taking them up to the front desk means that you won't be able to get them back in time for your essay deadline. This all sucks and is my fault
But maybe, just maybe, if the books are so important then you shouldn't have left them here on my side of the desk for more than three hours. When I got here they looked neglected and forgotten and sad, and I know how expensive the library fines are and that there is a lot of demand for them. I was just trying to be a good samaritan!
But please, could you just stop with the Condi Death Stare from over the top of your computer. It's scary