In the grand battle of yours truly and my awful co-worker who I have talked about previously today I have gained some ground.

The receptionist I've discovered also hates Awful Coworker! Mainly because when Awful Coworker messes something up the receptionist is usually the first one trying to fix it. So when a new client called this morning, the receptionist gave her to me and explained to Awful Coworker that in a nutshell she was too incompetent to be trusted with any more orders, until a job closes out.