... but I totally manage three not small brand pages and DUDE PEOPLE TALK AT ME ALL THE TIME. And not mostly negative, either. I talk back all the time; I'm real. I also RT stuff.
You should talk to brand pages. I swear they're not all bots, not even mostly. I have a brother-in-law who manages social media for a VERY large US-based banking company. At least some of you bank with it. His whole team is real, live people.
I have also, rarely, subtweeted. I have literally no oversight. I still don't know how I landed social media accounts, it's not even, like, what I actually DO. Still... gravy.