How can it be that after a lifetime of wearing Keds in a particular size, when I ordered new ones from the company itself in that very same size, definitely the same style, and they arrive and I throw out all the packaging because I KNOW they fit because I already have the same ones, they end up being TOO BIG when I put them on today? And I bought two effing pairs. Sneakers don;t get smaller when you break them in โ€” this makes no sense to me.

ETA: Wow, I emailed them and they responded instantly sending a Fedex label and a copy of my original invoice. Keds, I am impressed with your customer service game!