So a few weeks ago (I'm too lazy to link). I started a search for a psychiatrist so I can get some anxiety management. Despite the insurance companies SUCKING with outdated information and bad phone numbers, I finally found a practice near my office.
Seriously though insurance company you can't update your website information and make sure you have accurate information on your doctors. In comparison I can't see the ACA website launch being any worse than you guys.
I filled out a form, requested and appointment and now we play the waiting game.