Buenos Dias, Groupthink! How are ya’ll doing? I’m just gonna jump right in because I had the most uncomfortable mattress-buying experience of mah life. So, I’m single and really, REALLY needed a guest mattress for my sister soon. I have been able to save for this bc it’s been something I knew would be important after my move so I head to my local Mattress Firm last Sunday. I’m the only person in the store with the Sales guy. I have ZERO experience buying mattresses but I knew my budget. So I told him from the start and he had me try a few beds towards the front of the store. (Which I didn’t know were the most expensive in the store and completely out of my budget). When I glanced at a price tag, I was like, “Ummm, these are way out of my range.” And his face sank and he started the, “Well you KNOW if you don’t go for this kind of quality you have back problems in your future, blah blah...” So I gritted my teeth behind my mask and said to please show me within my range to his visible exasperation. He walked me towards the middle of the room and pointed to one to try, which I did and then said, “Well you can take this if you like it.”
Me: “Huh? People have laid on this - why would I take a used mattress? Especially with Covid?”
Me: Breathhhhhhhe. “Okay, can you just show me NEW mattresses in my budget please?” At this point I cannot ask for another associate bc he still is the only one in the store and I just need a fucking mattress. So I tried others and by now he is clearly annoyed I won’t budge on the high-end ones which are like close to $2,500. I settled on a memory foam for about $490. Ah I forgot the best part. During the first part of him trying to push the high-end ones, he’s asking me about where I lived, and I say I just moved to the area thinking it would END. THERE. He asks the ENTIRE. TIME. things like, “So what street are you on? I live in here too! It’s such a nice area. So are you like by the lake? That area? Which neighborhood?”
So when I’m finally wanting to get the FUCK out of there and not make his stupid chit-chat after his horribleness, paying, he tells me not to worry about the delivery fees bc ‘he will take it himself free of charge.’ Um, NOPE - NOPE YOU WILL NOT TAKE IT. I’ll pay.’
*Disclaimer - I would have absolutely gone to other stores but that day I was packed with errands and my Grandma went to the ICU the night before so I had to prepare for possibly more people and help with other family arriving.
But FUUUUUUUUUCK creepy sales people who are just shitty. Dude was SO out of line and then trying to sell used mattresses during Covid?! UGH.
Thank you for letting me vent. Sigh. How was your week? Weekend plans?