So if you remember, we had to put one of our cats down recently. It was heartbreaking. Guess what I got in the mail yesterday? A sympathy card from my vet's office, signed by the whole staff, with EVERYONE putting a personal note in there, many of them about our cat specifically. She was very very pretty and had a chill attitude, so I know they meant every word. They would always fawn over her when she came in. Seriously, my vet's office is the best. We started going to that vet because it was right across the main road from our subdivision, so it was 100% convenience. We lucked out for sure, because they have been nothing but lovely. *sniff* There may be some rain on my face...

ETA: I am sending them a thank you card, and me, my husband, and my daughter are all going to write a note in the card, because seriously, they did not have to do that. I wanted to send them a thank you card as it was, because they were amazing while we were trying to figure out if it was time to put her down. Seriously, I can't praise them enough.