I’m not sure what to do with this story. It’s so bizarre and unnecessary on so many levels. Don’t overbook your flights, don’t bump paying customers off overbooked flights, maybe ask a different passenger if a passenger says he needs to get home to see patients - and definitely don’t resort to physical violence.
The man’s behavior is a little strange too, but to be fair, he was just man-handled and looks seriously hurt.
What say you, hivemind?
Most importantly, I love this flowchart: