I am at work. We have a problem patron, one I am alas all too familiar with, and I'm probably the only one who knows how to cope with him. He wants to look at a great number of books but claims to be (and I believe him) computer-illiterate. Which ... means ... that one of us is going to have to reinvent the wheel and look up every title he wants ... because I can assure you this will still be less time-taking than standing over a grumpy old dude who has sociability issues and has no intention of learning how to use the online catalogue ... and trying to teach him how to use the online catalogue.
It wouldn't be so bad if we weren't short-staffed and desperately trying to get end-of-year financial stuff finished so we can close the books. There might also be two grumpy individuals if I don't get my lunch before I go on a book chase.