Actual exchange. Some details have been changed to protect my ass.

Janice,

If you could please take me off your fax, email and call list……the company is [Redacted], with Hyundai, Subaru and VW dealerships in [Bumblefuck] MT. It is typically a good sign a company does not know your business enough to advertise for you when they have, not only the old dealerships name, but my former married name…..misspelled I might add.

Dear Customer,

Thank you very much for contacting me regarding our misinformation. With around 17,500 dealerships in the U.S., it can be difficult to keep on top of who has changed ownership within the last three months.

Thank you for notifying me of your name change, as well. When we spoke around this time last year, I wasn't made aware of any change in your last name. I suppose congratulations on your wedding is in order!

Advertisement

By the way, I did want to alert you to an issue on your company's website. It seems they have your name misspelled on both sites:

[Website 1]

[Website 2]

In the future I will refrain from sending any wholesale communications your way, as per your request. Thank you, and please do consider us should your company's needs change.

Advertisement

Regards,

Janice Waffle

Edit: She responds, and not in a shitty way!

Thanks for the info. Sorry to be snippy…you caught me on an off moment.

Have a great day