“On my holiday to Goa in India , I was disgusted to find that almost every restaurant served curry. I don’t like spicy food.”
“It took us nine hours to fly home from Jamaica to England . It took the Americans only three hours to get home. This seems unfair.”
“No-one told us there would be fish in the water. The children were scared.”
People like this exist in the world, you guys. And we customer service folk meet all of them every day.