.. but at least I wasn't an evil monster.
Unlike the horrific example of banal evil at my student loan company, who was so mean that I cried after getting off the phone. I was a schmuck for crying, but she was an evil, horrible human being, who was hateful and nasty, when all I needed was to find a way to work out a better monthly payment because I cannot afford what they've put me on for now. Why would you be cruel to someone? What's the point? It's like I'm poor so I'm shit, right? :/
I was pretty nice to her, too. I found the number for the advocate later. I guess I'll be calling tomorrow.