HML checks email at 8:30am (works remotely). Email with subject line: "URGENT - Quick Response Needed." Ok, nothing out of the ordinary. HML opens email within 5 minutes of it being sent.
"Good morning HML! Getting ready to get Contract signed and Third Party needs you to take a look at this space and tell him where to build the Things beforehand so they can put it in the agreement. Please see attached."
Attached: Document with almost no relevant information to question asked.
HML responds: "Good morning to you too, coworker! Can you tell me which X is relevant, whether they need a Y, and the size of the Things that Third Party wants to use?"
Nothing. Nothing. Nothing.
10:10am: "HML - we really need a response on this ASAP."
HML response: "Did you see my previous email? I need a few answers first. Will forward."
10:42am: "HML, I don't have those answers but they need to know this right now."
To give you some idea about how much help I literally cannot give them, imagine someone sends you a document and says, "how much square footage is in this building" and the document attached is a photo of a dog in front of the building. It's not the exact situation, but basically what I'm working with here.