This is nice - so that these people who've hit hard times don't get their water turned off in the next mass water shutoff, you can help pay someone's delinquent bill. I have only the information in this article, so I can't speak too much to the authenticity (always gotta be careful).
Even if they avoid shutoffs in a few days, they'll still owe - this situation will come up again. I have never been in poverty, but I have gotten utilities shut off due to being short one month here and there. It's goddamn awful.
I know there are a lot of very generous GT folks, so I thought this might feel like a worthy cause. I know this is about a week old, so sorry if I'm late posting, but I figure not everyone may have seen it anyway.